310 jobs in technical support
customer support (san rafael) details visit
03/11/2010
precigeo ( www.precigeo.com ) is the leading provider of aerial-cad services to the solar and insurance industries. We are looking for a customer support person to work with our growing customer base. The qualified applicant will have excellent communica
precigeo ( www.precigeo.com ) is the leading provider of aerial-cad services to the solar and insurance industries. We are looking for a customer support person to work with our growing customer base. The qualified applicant will have excellent communication skills, enjoys working in a team and has a passion for customer satisfaction.. Experience with GIS, CAD and an interest in solar energy is a plus..
Web Merchandise - data entry (Chapel Hill) details visit
03/11/2010
Web merchandiser needed immediately to add products to merchandise website. Experience preferred but willing to train the right individual. This is a work from home data entry opportunity. Must have good computer skills and ability to think outside the bo
Web merchandiser needed immediately to add products to merchandise website. Experience preferred but willing to train the right individual. This is a work from home data entry opportunity. Must have good computer skills and ability to think outside the box for solutions. Temporary position that could lead to a longer term part time position for the right person. Flexible hours.
Onsite Computer Technician (Las Vegas, NV) details visit
03/11/2010
Automated Business Center/Kiosk company needs onsite computer techs for service and support to local area hotels. Technician needs to be people oriented and able to interact professionally with hotel staff and management. Also must have excellent communic
Automated Business Center/Kiosk company needs onsite computer techs for service and support to local area hotels. Technician needs to be people oriented and able to interact professionally with hotel staff and management. Also must have excellent communication skills. This job is strictly part time and on a contracting basis. Contractors please apply.
Please email and attach a 1 or 2-page resume (MS word or .pdf preferred) to amiller@logiclink.com for immediate consideration.
Search Engine Evaluator (Work from home) details visit
03/11/2010
Six month independent contractor position. This position is restricted to residents of the United States.
Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet
Six month independent contractor position. This position is restricted to residents of the United States.
Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet savvy. This is an opportunity to help evaluate and improve search engine results for one of the world's largest internet search engine companies.
Search Engine Evaluators will need to combine a passion for analysis, understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests.
Ideal Search Engine Evaluators will possess the following skills:
* Have in-depth, up-to-date familiarity with American social culture, media, and web culture
* Excellent comprehension and written communication skills in English
* Broad range of interests, with specific areas of expertise a plus
* University degree or equivalent experience (degrees in-progress are acceptable). Advanced degrees a plus
* Excellent web research skills and analytical abilities
* Ability to work independently under minimal supervision
* Possess a high speed internet connection (DSL, Cable Modem, etc.)
Search Engine Evaluators provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques.
All candidates are required to take and pass a two-part qualification exam before becoming a Search Engine Evaluator. Part 1 of the exam contains 24 theory based questions. Part 2 of the exam contains 150 simulated evaluation tasks. Supplied study materials can be used during both parts of the exam.
Please Note: We are unable to offer more than one Search Engine Evaluator position per household.
To apply for this position, please visit www.leapforceathome.com
.
About Leapforce, Inc.
Solutions Center Engineer (Work From Home) details visit
03/11/2010
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Then, this position may be for you...
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
To qualify for this Work From Home opportunity you would need:
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
Broadband connection (1 MB down / 384 kbps up)
Meet the requirements of the job description below
Responsibilities:
Perform analysis on customers PC and make product or service recommendations
Supply best in class support to direct consumers on all technology support needs
Use company provided tools to troubleshoot and solve customer technology problems
Maintain high level of customer satisfaction with focus on first call resolution
Identification and removal of Malware and Viruses
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
Answer calls and greet customer or partner sales representative
Review ticket in customer service tracking application
Determine scope of issue
Confirm customer agreement to pricing and conditions of service
Manage credit card processing
Handle requests for refunds per company policies
Follow through on warranty requests or open issues
Encourage completion of customer survey
Close the incident within recommended service times
Properly document all support calls
Adhere to quality standards set by company
Provide feedback on tool, process, and business improvements
Represent company in a professional and ethical manner
Skills:
Excellent written and oral communication skills, second language a plus
Can communicate technical concepts clearly to customers level of understanding
Excellent customer interaction skills
Very good organizational and multitasking skills
Ability to problem solve and resolve problems creatively
Review SOPs (standard operating procedures) and provide feedback and ideas
Ability to type 30 to 40 words per minute
Qualifications:
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
Hardware / Software technical support
Troubleshooting Windows XP platform to registry level
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
Networking technologies TCP/IP, DNS, Firewalls
Internet connectivity using cable, DSL, satellite, dial-up
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
Iternet security in areas of virus and spyware
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
Please apply TODAY! Click here or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
Solutions Center Engineer (Work From Home) details visit
03/11/2010
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Then, this position may be for you...
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
To qualify for this Work From Home opportunity you would need:
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
Broadband connection (1 MB down / 384 kbps up)
Meet the requirements of the job description below
Responsibilities:
Perform analysis on customers PC and make product or service recommendations
Supply best in class support to direct consumers on all technology support needs
Use company provided tools to troubleshoot and solve customer technology problems
Maintain high level of customer satisfaction with focus on first call resolution
Identification and removal of Malware and Viruses
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
Answer calls and greet customer or partner sales representative
Review ticket in customer service tracking application
Determine scope of issue
Confirm customer agreement to pricing and conditions of service
Manage credit card processing
Handle requests for refunds per company policies
Follow through on warranty requests or open issues
Encourage completion of customer survey
Close the incident within recommended service times
Properly document all support calls
Adhere to quality standards set by company
Provide feedback on tool, process, and business improvements
Represent company in a professional and ethical manner
Skills:
Excellent written and oral communication skills, second language a plus
Can communicate technical concepts clearly to customers level of understanding
Excellent customer interaction skills
Very good organizational and multitasking skills
Ability to problem solve and resolve problems creatively
Review SOPs (standard operating procedures) and provide feedback and ideas
Ability to type 30 to 40 words per minute
Qualifications:
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
Hardware / Software technical support
Troubleshooting Windows XP platform to registry level
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
Networking technologies TCP/IP, DNS, Firewalls
Internet connectivity using cable, DSL, satellite, dial-up
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
Iternet security in areas of virus and spyware
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
Please apply TODAY! Click here or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
Solutions Center Engineer (Work From Home) details visit
03/11/2010
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Then, this position may be for you...
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
To qualify for this Work From Home opportunity you would need:
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
Broadband connection (1 MB down / 384 kbps up)
Meet the requirements of the job description below
Responsibilities:
Perform analysis on customers PC and make product or service recommendations
Supply best in class support to direct consumers on all technology support needs
Use company provided tools to troubleshoot and solve customer technology problems
Maintain high level of customer satisfaction with focus on first call resolution
Identification and removal of Malware and Viruses
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
Answer calls and greet customer or partner sales representative
Review ticket in customer service tracking application
Determine scope of issue
Confirm customer agreement to pricing and conditions of service
Manage credit card processing
Handle requests for refunds per company policies
Follow through on warranty requests or open issues
Encourage completion of customer survey
Close the incident within recommended service times
Properly document all support calls
Adhere to quality standards set by company
Provide feedback on tool, process, and business improvements
Represent company in a professional and ethical manner
Skills:
Excellent written and oral communication skills, second language a plus
Can communicate technical concepts clearly to customers level of understanding
Excellent customer interaction skills
Very good organizational and multitasking skills
Ability to problem solve and resolve problems creatively
Review SOPs (standard operating procedures) and provide feedback and ideas
Ability to type 30 to 40 words per minute
Qualifications:
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
Hardware / Software technical support
Troubleshooting Windows XP platform to registry level
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
Networking technologies TCP/IP, DNS, Firewalls
Internet connectivity using cable, DSL, satellite, dial-up
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
Iternet security in areas of virus and spyware
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
Please apply TODAY! Click here or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
Solutions Center Engineer (Work From Home) details visit
03/11/2010
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Then, this position may be for you...
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
To qualify for this Work From Home opportunity you would need:
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
Broadband connection (1 MB down / 384 kbps up)
Meet the requirements of the job description below
Responsibilities:
Perform analysis on customers PC and make product or service recommendations
Supply best in class support to direct consumers on all technology support needs
Use company provided tools to troubleshoot and solve customer technology problems
Maintain high level of customer satisfaction with focus on first call resolution
Identification and removal of Malware and Viruses
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
Answer calls and greet customer or partner sales representative
Review ticket in customer service tracking application
Determine scope of issue
Confirm customer agreement to pricing and conditions of service
Manage credit card processing
Handle requests for refunds per company policies
Follow through on warranty requests or open issues
Encourage completion of customer survey
Close the incident within recommended service times
Properly document all support calls
Adhere to quality standards set by company
Provide feedback on tool, process, and business improvements
Represent company in a professional and ethical manner
Skills:
Excellent written and oral communication skills, second language a plus
Can communicate technical concepts clearly to customers level of understanding
Excellent customer interaction skills
Very good organizational and multitasking skills
Ability to problem solve and resolve problems creatively
Review SOPs (standard operating procedures) and provide feedback and ideas
Ability to type 30 to 40 words per minute
Qualifications:
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
Hardware / Software technical support
Troubleshooting Windows XP platform to registry level
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
Networking technologies TCP/IP, DNS, Firewalls
Internet connectivity using cable, DSL, satellite, dial-up
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
Iternet security in areas of virus and spyware
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
Please apply TODAY! Click here or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
Solutions Center Engineer (Work From Home) details visit
03/11/2010
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Then, this position may be for you...
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
To qualify for this Work From Home opportunity you would need:
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
Broadband connection (1 MB down / 384 kbps up)
Meet the requirements of the job description below
Responsibilities:
Perform analysis on customers PC and make product or service recommendations
Supply best in class support to direct consumers on all technology support needs
Use company provided tools to troubleshoot and solve customer technology problems
Maintain high level of customer satisfaction with focus on first call resolution
Identification and removal of Malware and Viruses
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
Answer calls and greet customer or partner sales representative
Review ticket in customer service tracking application
Determine scope of issue
Confirm customer agreement to pricing and conditions of service
Manage credit card processing
Handle requests for refunds per company policies
Follow through on warranty requests or open issues
Encourage completion of customer survey
Close the incident within recommended service times
Properly document all support calls
Adhere to quality standards set by company
Provide feedback on tool, process, and business improvements
Represent company in a professional and ethical manner
Skills:
Excellent written and oral communication skills, second language a plus
Can communicate technical concepts clearly to customers level of understanding
Excellent customer interaction skills
Very good organizational and multitasking skills
Ability to problem solve and resolve problems creatively
Review SOPs (standard operating procedures) and provide feedback and ideas
Ability to type 30 to 40 words per minute
Qualifications:
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
Hardware / Software technical support
Troubleshooting Windows XP platform to registry level
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
Networking technologies TCP/IP, DNS, Firewalls
Internet connectivity using cable, DSL, satellite, dial-up
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
Iternet security in areas of virus and spyware
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
Please apply TODAY! Click here or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
Solutions Center Engineer (Work From Home) details visit
03/11/2010
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Are you the person people call when their computers malfunction? Do you fix their problems so fast and easily? Do you consider yourself really competent at fixing computers, synching printers and smart phones etc? And do you like working from home?
Then, this position may be for you...
support.com. (NASDAQ: SPRT) provides online technology services to consumers and small businesses. support.com provides an award-winning customer experience by using an innovative model that combines a cloud-based technology platform with a fully distributed workforce, support.com is defining a new category of technology-enabled services and growing rapidly each year.
support.com is seeking self-motivated individuals to provide expert computer and technology assistance . If you are already helping colleagues and family members to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in this position.
To qualify for this Work From Home opportunity you would need:
Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17 flat screen monitor or greater.
Broadband connection (1 MB down / 384 kbps up)
Meet the requirements of the job description below
Responsibilities:
Perform analysis on customers PC and make product or service recommendations
Supply best in class support to direct consumers on all technology support needs
Use company provided tools to troubleshoot and solve customer technology problems
Maintain high level of customer satisfaction with focus on first call resolution
Identification and removal of Malware and Viruses
As part of the process of providing best-in-class customer satisfaction for the technology services you will also be required to do the following:
Answer calls and greet customer or partner sales representative
Review ticket in customer service tracking application
Determine scope of issue
Confirm customer agreement to pricing and conditions of service
Manage credit card processing
Handle requests for refunds per company policies
Follow through on warranty requests or open issues
Encourage completion of customer survey
Close the incident within recommended service times
Properly document all support calls
Adhere to quality standards set by company
Provide feedback on tool, process, and business improvements
Represent company in a professional and ethical manner
Skills:
Excellent written and oral communication skills, second language a plus
Can communicate technical concepts clearly to customers level of understanding
Excellent customer interaction skills
Very good organizational and multitasking skills
Ability to problem solve and resolve problems creatively
Review SOPs (standard operating procedures) and provide feedback and ideas
Ability to type 30 to 40 words per minute
Qualifications:
Minimum of 1 to 2 years of related experience Job roles in customer service dealing with consumers
Hardware / Software technical support
Troubleshooting Windows XP platform to registry level
Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc...
Networking technologies TCP/IP, DNS, Firewalls
Internet connectivity using cable, DSL, satellite, dial-up
Consumer/business peripherals printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs
Iternet security in areas of virus and spyware
Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus.
Please apply TODAY! Click here or visit the careers page on our website at www.support.com Emailed Resumes will NOT be accepted!
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