er support experience for the position of Client Support Analyst. This is a great opportunity to join our 24/7, virtually-based CSA team. As Client Support Analyst, CSA, you will be responsible for efficient, accurate and courteous delivery of support services to our clients and our team of radiologists. The Client Support Analyst will provide Tier 1 problem analysis and resolution tracking for all support issues. Required Skills and Qualifications: • 2 or more years of client support experience. • Strong knowledge of Windows desktop environments • Proficient knowledge of Windows server environments • Excellent written and verbal communication skills • Ability to multi-task and balance multiple priorities • Ability to work effectively independently and within a team environment Preferred Qualifications: • Healthcare background is a plus • Proficient knowledge of VPN and LAN/WAN environments is a plus • Understanding of the radiology and imaging devices is a plus • Associate or Bachelor Degree is a plus Compensation and Schedule: • This a 24/7 operation with night and weekend shifts • Part-time: 32 hours per week (possible growth to 40 hrs/week) • Hourly rate is based upon experience. • Health and retirement benefits offered. • Telecommute from home Qualified candidates respond with resume and desired rate/salary information. Location: Denver, CO

or an experienced Avaya Telecom Engineer, with excellent customer service skills. You will need experience with Avaya G-3 equipment and software – Communication Manager 3.1. You must be professional and highly motivated with excellent time management and communication skills. A positive, client oriented attitude with a focus on providing exceptional service is essential. Responsibilities: • Provide Tier 1 through Tier 3 engineering support, advice and consultation. • Provide on-site support including; performing maintenance, moves, adds, changes • Must be available for flexible working schedule. • Provide onsite and remote support to ensure 24/7 operation. • Collaborate with other Avaya engineers. • Coordinate with corporate network staff Requirements: • Excellent communication and customer skills. • Communication Manager Certification or equivalent experience. • Experience with Avaya Communication Manager 3.1 • Preferred experience in: CMS Rel. 12.0; AES Rel. 4.2; SIP Rel. 3.1 and ADW • 5 years experience providing troubleshooting and repairs within a complex PBX environment • 3 years experience with the configuration and optimization of telecommunications equipment, call flow routing and program vectoring • Good organizational and time management skills. • Excellent troubleshooting skills. • 10+ years industry experience • Knowledge of TCP/IP and VoIP networking. • Knowledge of Copper and Fiber Cable Standards. Beneficial Certifications: • ACE Avaya Certified Expert, Implement IP Telephony • ACS Avaya Certified Specialist, IP Telephony, Messaging, Predictive Dialing • Cisco, CCNA or better Benefits: • Competitive salary • Medical, Dental & Vision plans • 401(k) Program • Wellness Program • Ongoing training opportunities • Life Insurance • Paid vacation, personal days and holidays If you are looking to join a tremendous team, please submit your resume with salary requirements to Sally Ziontz at careers@continuant.com, or Fax to 877-262-9100. About Continuant: Continuant is an award-winning, nationwide, telecom maintenance provider. Continuant works to maximize our client’s uptime with cost-efficient, state-of-the-art services. Our services are provided by a comprehensive network of highly qualified technicians and engineers located throughout the country. Our Maximum Uptime model assures business-critical voice systems continuity using the latest technology and techniques. These innovations incorporate elements of a proactive 24/7 monitoring system, live Tier III Engineer support, and intelligent dispatch armed with rapid troubleshooting protocols. The Continuant team works closely with our clients technical staff, helping them stay effective in their daily duties, and augmenting their expertise whenever and wherever necessary. Continuant is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability. Drug Screening and Background check is required for employment.

0 appliances shipped to more than 40 countries, eSoft is providing network security to businesses in nearly every major industry, including education, finance, retail, and healthcare. An innovator in the field of network security and subscription management, eSoft holds key patents related to delivering security services via the Internet. With the largest and fastest growing malware database, combined with our 24 hour a day Threat Prevention Team, eSoft provides the most rapid threat detection and response network available. Our employees are critical to our success and to our customers’ satisfaction. We strive to attract and retain people as committed to delivering world class network security solutions as we are. Technical Support Engineer (Level 2) Telecommuting position We are in a growth mode and seek a Level Technical Support Engineer to provide premier technical support to all eSoft customers and support representatives by conducting triage, analysis and eventual resolution to all questions, as well as assist Level 1 Representatives when the issue has exceeded their knowledge or their immediate resources. Working out of a home office, we will rely on you to oversee the completion of certain projects assigned by management. You will provide Telephone, Email, and Instant Messenger Technical Support through an automated queue system on a wide variety of Internet Networking and Security related issues including but not limited to the following: Internet Technologies • PPP/PPPOE • T1 • DSL • Cable modem • Wireless • Email • POP3/IMAP/SMTP/LDAP • Spam filtering • Anti-Virus • Anti-Spyware • Networking • Network setup and configuration • Network Address Translation (NAT) • Basic routing • TCP/IP • DNS • Virtual Private Networks • IPSEC • PPTP/L2TP • Firewall • Intrusion Prevention Systems (IPS/IDS) • Web Filtering and Squid Proxy • Operating Systems • Linux • Windows • Windows Server • Mac Additional Knowledge • Linux processes and their functions • Linux commands • Knowledge of basic Linux directory structure • Log interpretation • Knowledge of configuration files • Shell Scripting • IP Tables • General security knowledge Qualifications: The Technical Support Representative should have a working knowledge of advanced network configurations including peer to peer, client/server and configurations including remote sites, as well as an understanding of Windows, Linux, Routers and various networking technologies. The ideal candidate will possess the following abilities, experience and skills: • Advanced understanding of TCP/IP and ports • Strong communication skills • Ability to use layman explanation when describing complex technical issues • Strong diagnostic and troubleshooting skills • Experience with eSoft and UTM products is a plus • Ability to work well under pressure, prioritize workloads and work under time constraints • Well-organized and able to handle multiple tasks simultaneously in a fast paced environment • Ability to work independently, exercise sound judgment, learn new technologies quickly • Ability to pass on knowledge to your peers • Participation in rotating after hour on-call schedule is mandatory. Ability to function successfully in a team environment and support cross-functional “win-win” resolutions to problems is critically important • Previous call center like experience or customer service background Benefits: We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation of $36K-$40K annually, depending on experience and an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. To Apply: To respond to this opportunity, please go to: https://administaff.ats.hrsmart.com/cgi-bin/a/highlightjob.cgi?jobid=60641 Administaff is not a staffing agency. In fact, most of our listings presented are great, full-time or part-time opportunities with small to medium-sized companies. By delivering HR services such as recruiting, payroll and training, Administaff can help its clients focus on what they do best. And because we have the inside track to these firms, you'll have a jump on your next career! EOE

* Flexible Scheduling * Rapid Advancement * Promotes from Within We are looking for technical support representatives to provide excellent support and customer service for Internet users. You must apply from our site at: http://telenetwork.com/wah.html. Once we receive your application we will contact you as promptly as possible. Bilingual a Plus. System Requirements: - Desktop or Laptop PC (No Macintosh computers) - 1GHz processor - Windows XP, Vista or Windows 7 operating system - 1GB of RAM (Vista and Windows 7 must have 2GB) - Sound card and speakers - 15" monitor - Functional webcam and microphone (software download instructions will be provided upon selection for interview). - Windows Internet Explorer 7 - Java Runtime Environment 1.4.2 - Cisco VPN Client (software provided by teleNetwork) - Virus and spyware protection software and a working firewall (Windows firewall is fine) - Additional software programs which may be required including Adobe Acrobat reader. Network Requirements: - Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone) - Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low- Power 15.4W IEEE 802.3af device) - Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router capabilities, router or switch) Home Requirements: - Dedicated space with adequate work surface. - Work area must be free from background noise and distractions - Live in Texas, Arizona, Colorado, Florida, Kansas, Utah, South Carolina or North Carolina - Full time commitment - Primary job

* Flexible Scheduling * Rapid Advancement * Promotes from Within We are looking for technical support representatives to provide excellent support and customer service for Internet users. You must apply from our site at: http://telenetwork.com/wah.html. Once we receive your application we will contact you as promptly as possible. Bilingual a Plus. System Requirements: - Desktop or Laptop PC (No Macintosh computers) - 1GHz processor - Windows XP, Vista or Windows 7 operating system - 1GB of RAM (Vista and Windows 7 must have 2GB) - Sound card and speakers - 15" monitor - Functional webcam and microphone (software download instructions will be provided upon selection for interview). - Windows Internet Explorer 7 - Java Runtime Environment 1.4.2 - Cisco VPN Client (software provided by teleNetwork) - Virus and spyware protection software and a working firewall (Windows firewall is fine) - Additional software programs which may be required including Adobe Acrobat reader. Network Requirements: - Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone) - Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low- Power 15.4W IEEE 802.3af device) - Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router capabilities, router or switch) Home Requirements: - Dedicated space with adequate work surface. - Work area must be free from background noise and distractions - Live in Texas, Arizona, Colorado, Florida, Kansas, Utah, South Carolina or North Carolina - Full time commitment - Primary job

* Flexible Scheduling * Rapid Advancement * Promotes from Within We are looking for technical support representatives to provide excellent support and customer service for Internet users. You must apply from our site at: http://telenetwork.com/wah.html. Once we receive your application we will contact you as promptly as possible. Bilingual a Plus. System Requirements: - Desktop or Laptop PC (No Macintosh computers) - 1GHz processor - Windows XP, Vista or Windows 7 operating system - 1GB of RAM (Vista and Windows 7 must have 2GB) - Sound card and speakers - 15" monitor - Functional webcam and microphone (software download instructions will be provided upon selection for interview). - Windows Internet Explorer 7 - Java Runtime Environment 1.4.2 - Cisco VPN Client (software provided by teleNetwork) - Virus and spyware protection software and a working firewall (Windows firewall is fine) - Additional software programs which may be required including Adobe Acrobat reader. Network Requirements: - Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone) - Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low- Power 15.4W IEEE 802.3af device) - Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router capabilities, router or switch) Home Requirements: - Dedicated space with adequate work surface. - Work area must be free from background noise and distractions - Live in Texas, Arizona, Colorado, Florida, Kansas, Utah, South Carolina or North Carolina - Full time commitment - Primary job

* Flexible Scheduling * Rapid Advancement * Promotes from Within We are looking for technical support representatives to provide excellent support and customer service for Internet users. You must apply from our site at: http://telenetwork.com/wah.html. Once we receive your application we will contact you as promptly as possible. Bilingual a Plus. System Requirements: - Desktop or Laptop PC (No Macintosh computers) - 1GHz processor - Windows XP, Vista or Windows 7 operating system - 1GB of RAM (Vista and Windows 7 must have 2GB) - Sound card and speakers - 15" monitor - Functional webcam and microphone (software download instructions will be provided upon selection for interview). - Windows Internet Explorer 7 - Java Runtime Environment 1.4.2 - Cisco VPN Client (software provided by teleNetwork) - Virus and spyware protection software and a working firewall (Windows firewall is fine) - Additional software programs which may be required including Adobe Acrobat reader. Network Requirements: - Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone) - Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low- Power 15.4W IEEE 802.3af device) - Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router capabilities, router or switch) Home Requirements: - Dedicated space with adequate work surface. - Work area must be free from background noise and distractions - Live in Texas, Arizona, Colorado, Florida, Kansas, Utah, South Carolina or North Carolina - Full time commitment - Primary job

* Flexible Scheduling * Rapid Advancement * Promotes from Within We are looking for technical support representatives to provide excellent support and customer service for Internet users. You must apply from our site at: http://telenetwork.com/wah.html. Once we receive your application we will contact you as promptly as possible. Bilingual a Plus. System Requirements: - Desktop or Laptop PC (No Macintosh computers) - 1GHz processor - Windows XP, Vista or Windows 7 operating system - 1GB of RAM (Vista and Windows 7 must have 2GB) - Sound card and speakers - 15" monitor - Functional webcam and microphone (software download instructions will be provided upon selection for interview). - Windows Internet Explorer 7 - Java Runtime Environment 1.4.2 - Cisco VPN Client (software provided by teleNetwork) - Virus and spyware protection software and a working firewall (Windows firewall is fine) - Additional software programs which may be required including Adobe Acrobat reader. Network Requirements: - Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone) - Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low- Power 15.4W IEEE 802.3af device) - Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router capabilities, router or switch) Home Requirements: - Dedicated space with adequate work surface. - Work area must be free from background noise and distractions - Live in Texas, Arizona, Colorado, Florida, Kansas, Utah, South Carolina or North Carolina - Full time commitment - Primary job

* Flexible Scheduling * Rapid Advancement * Promotes from Within We are looking for technical support representatives to provide excellent support and customer service for Internet users. You must apply from our site at: http://telenetwork.com/wah.html. Once we receive your application we will contact you as promptly as possible. Bilingual a Plus. System Requirements: - Desktop or Laptop PC (No Macintosh computers) - 1GHz processor - Windows XP, Vista or Windows 7 operating system - 1GB of RAM (Vista and Windows 7 must have 2GB) - Sound card and speakers - 15" monitor - Functional webcam and microphone (software download instructions will be provided upon selection for interview). - Windows Internet Explorer 7 - Java Runtime Environment 1.4.2 - Cisco VPN Client (software provided by teleNetwork) - Virus and spyware protection software and a working firewall (Windows firewall is fine) - Additional software programs which may be required including Adobe Acrobat reader. Network Requirements: - Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone) - Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low- Power 15.4W IEEE 802.3af device) - Network device capable of providing internet connection to 2 or more devices via Ethernet (DSL modem with router capabilities, router or switch) Home Requirements: - Dedicated space with adequate work surface. - Work area must be free from background noise and distractions - Live in Texas, Arizona, Colorado, Florida, Kansas, Utah, South Carolina or North Carolina - Full time commitment - Primary job

ing * Rapid Advancement * Promotes from Within We are looking for technical support representatives to provide excellent support and customer service for Internet users. You must apply from our site at: http://telenetwork.com/careers.html. Once we receive your application we will contact you as promptly as possible. Work At Home Positions are available as well. Previous call center experience is a requirement. Please visit our site for more information regarding this career opportunity!